AI agents that do the work your team shouldn't be doing.
Chatbots that resolve real tickets. Voice and WhatsApp agents that qualify leads. Autonomous agents that read your CRM, ERP and docs, make judgment calls, and ship outcomes — from sales analysis to customer service to finance ops.
Claude Agent SDK specialists Deployed in your real stack From scope to production in weeks
AI everywhere. AI doing actual work — almost nowhere.
You've sat through the demos. Read the reports. Maybe you even paid a consultancy €50K for an "AI readiness assessment" that now lives in a shared drive.
Meanwhile, your team still pulls reports by hand, answers the same customer questions 200 times a month, and spots revenue opportunities only after the customer has already gone quiet.
The problem isn't that AI doesn't work. It's that most companies buy strategy when what they need is an agent shipping on Monday morning.
Six agents we build, over and over.
These aren't hypothetical. Each of these is a live production agent we've shipped. Replace the industry with yours — the pattern holds.
The Sales Analyst
Reads your CRM and ERP every Monday, finds deals slipping, accounts ready to expand, and silent churn signals. Posts a ranked list of actions to the sales team, by name.
The WhatsApp Outreach Rep
Handles 100% of inbound leads on WhatsApp and phone — qualifying, answering objections, and booking meetings 24/7. Escalates to a human when it matters.
The Enterprise-Grade Chatbot
A conversational agent inside your SAP / ERP that creates and modifies real orders — with role-based auth, guardrails against hallucinations, explicit confirmations, and full audit logs.
The Tenant Support Agent
Takes incident reports on WhatsApp, pre-filters and categorises by urgency, resolves FAQ-style issues on the spot, and only escalates the ones that actually need a human.
The Order-Taking Agent
Reads WhatsApp messages, photos of handwritten orders, voice notes. Interprets what the client wants, validates against your catalog, and posts orders directly into the ERP.
The Finance Clerk
Monitors your supplier inbox, extracts line items from any invoice format, matches them against purchase orders and posts clean entries to your accounting system.
What makes an agent different from automation.
Automation follows rules you wrote in advance. An agent reads your context, makes judgment calls, and takes action. The difference compounds.
1. They read your context
Scoped access to your CRM, ERP, docs and databases. No copy-pasting in. Same information a human employee would have — just structured.
2. They decide what matters
Agentic reasoning, not scripted rules. They explore, query, compare, and form judgments about which actions move the outcome you care about.
3. They take action
Write to your ERP. Post to Slack. Send a reply. Book a meeting. Escalate with context. Guardrails on destructive actions, logs on every decision.
4. They get better
We monitor every decision. Edge cases become evals. Prompts versioned. Tools expand over time. The agent gets sharper at its job every month.
Seven domains where agents replace hours of human work.
Autonomous agents
Agents that read your data, decide what to investigate, and act without human triggers. From weekly revenue analysts to always-on ops monitors.
Chatbots & WhatsApp agents
Yes, we build chatbots — but the kind that looks up orders, updates customers, and resolves tickets end-to-end. WhatsApp, web, Instagram, voice. Real integrations, not scripted FAQ.
Voice & phone agents
Hyper-realistic voice agents that call back inbound leads, qualify them, and book meetings on the calendar. WhatsApp + phone fallback, 24/7, zero queue.
Agents inside your ERP
Not just connecting to your ERP — living inside it. Reading, deciding, and writing back. SAP, Dynamics 365, Holded, Odoo, custom ERPs.
Document intelligence
Agents that read unstructured input — PDFs, invoices, RFPs, voice notes — extract what matters, and route it into your real systems.
Custom AI copilots
An agent augmenting a specific role in your team: engineering review, legal redlines, financial modelling. Purpose-built per job, not generic.
Content factories
Generate thousands of assets (text, audio, images) at scale with QA gates, and push them straight into your CMS or product. Not a ChatGPT tab — a pipeline.
AI audit & roadmap
Not sure where to start? 2-week audit that maps which jobs in your business an agent could own and scores them by ROI.
AI agents sit on top of real tech. We build both.
Most agents we ship depend on an ERP, a CRM, a catalog API, a data pipeline, or a custom backend that has to work reliably underneath. If you need the plumbing built or fixed first, that's our Tech practice.
See Unlock Tech — ERPs, integrations, custom softwareFrom 'we have a problem' to 'it's live' in weeks
- 01Week 1
Opportunity discovery
90-minute deep-dive into your operations. We map current workflows, identify AI-viable use cases, and score them by impact and effort. You leave with a short list of opportunities ranked by ROI.
- 02Week 2
Scope & proposal
We select the highest-impact opportunity and write a tight proposal: exactly what we'll build, what tools we'll use, what the integration looks like, and what success means. Fixed scope, fixed timeline.
- 03Weeks 3–6
Build & integrate
Weekly sprints with working demos at the end of each. You see real progress every 7 days and can redirect if priorities shift. Deployed into your actual environment, not a sandbox.
- 04Ongoing
Operate & evolve
Monthly retainer for monitoring, edge-case handling, and incremental improvements. Your system gets smarter over time as we tune prompts, expand scope, and add capabilities.
Deployed, measured, real
Autonomous AI sales agent that analyzes operational data and delivers weekly growth recommendations — no human triggers.
cross-sell revenue in 4 months
WhatsApp-to-ERP ordering pipeline with AI validation and automated catalog matching.
of orders processed with zero manual entry
Multilingual customer service AI handling technical queries across 4 languages and 15,000+ SKUs.
of queries resolved autonomously
Invoice processing automation with OCR + AI extraction, validated against POs and booked into the ERP.
average invoice processing time
Pragmatic stack, no vendor lock-in
- Claude
- OpenAI
- Ollama
- n8n
- Python
- Node.js
- MongoDB
- PostgreSQL
- Dynamics 365
- SAP
- Holded
- Supabase
- Cloudflare
Specialised AI services
Each of these is a deep-dive on a specific AI application we deliver. Start from the one closest to what you're trying to solve.
- AI consulting The average AI "readiness assessment" gets you a PDF. Ours gets you a working system in production within 6 weeks. We don't pretend AI is strategy — it's execution.
- AI agents for business Agents that read your data, decide what matters, and take action without waiting for a human trigger. Built on Claude, OpenAI or open-source models, deployed into your ERP, Slack or CRM.
- AI implementation services Most companies are stuck at "we tried ChatGPT". Implementation is the gap between prompt and production. We bridge it — integrations, infra, monitoring and handover included.
- AI automation consulting Most companies have 5–10 processes silently burning money every week. We find them, scope the AI fix, and deploy it — usually in under 6 weeks per automation.
- Custom AI development When no SaaS tool fits, we build. Bespoke agents, pipelines, dashboards, extraction engines — scoped tight, delivered fast, handed over cleanly.
- AI for SME SMBs don't have an AI lab. They have one operations lead who's already stretched. We ship AI that lives inside their real tools and needs no in-house ML team to maintain.
- LLM integration services Getting Claude or GPT calls to work in a demo is easy. Making them robust in production — with retries, fallbacks, evaluation, and cost control — is the actual work. We do that.
- Chatbot development Modern AI chatbots can resolve 70–85% of real queries when built right. Built wrong, they become a ticket deflection layer everyone hates. We build the first kind.
- AI workflow automation Classical automation handles rules. AI workflow automation handles rules plus judgment. Extract, classify, decide, act — all inside your real systems.
- AI ERP integration Your ERP is where money moves. Any AI that doesn't touch it is just entertainment. We build the integration layer that makes AI actionable inside your core systems.
- AI audit and roadmap Not another 50-page deck. A sharp, prioritised list of AI opportunities in your business, each with a quantified ROI estimate and a build-or-buy recommendation.
- Claude integration partner We work with Claude daily. We know where it shines (reasoning, long context, tool use), where it struggles, and how to build production systems around it.
- RAG systems A RAG system is only useful if its answers are traceable. We build systems that retrieve from your real data, cite sources, and stay accurate as your content changes.
- AI invoice automation We automate the entire invoice lifecycle: inbox monitoring, PDF extraction with AI, PO matching, ERP posting, exception handling. Your accounting team stops doing data entry.
- AI customer service Resolving means taking action: checking an order status, updating a shipping address, re-sending an invoice. We build AI customer service that does those things — not just suggests them.
You know what's slow. We know how to fix it.
30-minute call. Walk us through a bottleneck and we'll tell you if AI is the answer, what we'd build, and what it would cost. No jargon, no commitment.
Or email us at contact@unlockmanagement.com